Mercedes-Benz of Annapolis Recognized as Mercedes-Benz Best of the Best Dealer
March 19, 2008 by cdow
Annapolis, MD – Mercedes-Benz USA (MBUSA) announced today that Mercedes-Benz of Annapolis has received the prestigious Mercedes-Benz Best of the Best Dealer Recognition Award based on its outstanding performance in 2007. Mercedes-Benz of Annapolis was presented the award as a tribute to its success as an independent entrepreneur who routinely exceeds the expectations of Mercedes-Benz owners.
This year, MBUSA is recognizing the top 15 percent of its retail network (51 out of 345 dealerships) with the Best of the Best recognition. The award, which is presented annually, goes to top performing Mercedes-Benz dealerships for demonstrating superior performance in various areas of their business, including customer satisfaction, new vehicle sales, certified pre-owned sales, leadership and management, parts operations, and market penetration.
“These dealers represent the essence of the Mercedes-Benz brand: an enduring commitment to excellence combined with an entrepreneurial spirit and the absolute dedication to customer satisfaction,” said Ernst Lieb, president and CEO of Mercedes-Benz USA . “These are dealers who believe, as we do, that the ultimate measure of success is not only business acumen but also meeting the expectations of each and every customer every time – no exceptions.”
MBUSA, headquartered in Montvale, N.J., is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In 2007, MBUSA achieved an all-time sales record of 253,433 new vehicles, setting the highest sales volume ever in its history and achieving 14 consecutive years of sales growth.
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