Hall Chrysler Jeep Dodge recieves Dealer of the Year Award!!!

Congratulations Hall Chrysler Jeep Dodge for receiving the 2010 DealerRater of the Year Award!

Hall Chrysler Jeep Dodge was one of four MileOne dealers to receive the 2010 DealerRater of the Year Award. Also included are Mercedes-Benz of Annapolis, Tischer BMW, and Herb Gordon Nissan.

This honor is given for distinction in customer satisfaction based upon customer’s reviews of their dealership experience generated on the DealerRater Web site.

Each of this year’s award winners has demonstrated consistently high PowerScore ratings for customer satisfaction, placing them in the top of their class.

Each dealership’s PowerScore is determined using a Bayesian algorithm that factors in the dealership’s average DealerRater.com user rating over each of the year’s twelve months and the total number of reviews written about the dealership during the calendar year. The dealership must also have at least twenty-five (25) new reviews written on DealerRater and an average rating greater than 4.0, with 5.0 as the highest possible score. The dealership that’s awarded the DealerRater overall Dealer of the Year award is recognized for having a PowerScore that outranks other brand-specific Dealer of the Year winners.

In 2008 MileOne became committed to the dealer review process in all locations. This decision was made to better understand our customers and to enable a car buying experience that is best in market. Ratings are like performance reviews. Based on a bad or good review, dealers are able to identify good processes and also where improvements are needed.

We are extremely proud of the hard work our employees have done to prove our dealerships are the best. Also, thank you to all our great customers who have helped us get to this point. We will continue to do everything we can to ensure an unparalleled service.

We asked the General Managers of the award winning dealers where they have seen the pay off in using DealerRater and where do they believe the benefits lie?

In today’s competitive market we’re finding more of our customers searching in internet for customer service information not just pricing. DealerRater has been a great showcase for our store, giving honest testimonies that our future customers see value in. This year we found another way to utilize DeareRater’s positive feedback. With selling over 500 cars on eBay now, DealerRater gives our eBay customer another source to review our store’s reputation. The testimonies of our past customer’s have given our out-of-state customers the confidence to purchase from us.                                                        -Chris Colbert/Hall Chrysler Jeep Dodge

Again, congratulations to Hall Chrysler Jeep Dodge and all the dealers that have done a stellar job leveraging DealerRater and receiving Dealer of the Year Award.

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2010 Nissan Leaf is Finally Arriving in Maryland

If you thought fuel efficiency was just a trend, then you were sorely mistaken. Manufacturers are placing more and more eco friendly vehicle on the road every day. Nissan, who is already known for small fuel efficient cars like the versa and Sentra, has now entered the hybrid market with the long awaited Nissan Leaf.

The Nissan Leaf is set to come out this year, in 2010, but mass production of the vehicle will not begin until 2012. It is 100% electric, absolutely no gas and no emissions. However, it functions like a normal V6 vehicle. It speeds up to 90 mph, holds 5 passengers, and even comes with the bells and whistles – airbags, audio systems, navigation systems and more.

This all sounds great, but let’s be honest, the one question everyone is asking is about the battery. Put simply, the battery charges in 4-8 hours, but at quick-charge stations it can charge up to 80% in only 26 minutes. The battery life has a range of 100 miles per charge under everyday driving conditions.

Obviously there are many more concerns with a new battery powered vehicle. This is why Nissan has launched a site powered by twitter for consumers to easily post questions and receive answers. If you are undecided, ask. The site is filled with great discussions and questions you probably didn’t even think to ask about. Check it out here.

If you are truly interested sign up for updates here. Be the first to test drive this new car when they arrive at Herb Gordon Nissan later this year.

Nissan credits “strong initial demand” for the decision, saying that nearly 22,000 people in North America have contacted the company since the car’s unveiling in August. The five-passenger hatchback is expected to be priced between $28,000 and $35,000 before any government incentives.

The Leaf is due to hit showrooms in late 2010.Those who wish to place a reservation for the Leaf can visit a dedicated Web site here. Better yet, connect with Herb Gordon on Facebook, Twitter, Flickr, and YouTube to stay updated locally.

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2010 Dodge Challenger is turning heads.

Hall Chrysler Jeep Dodge is your Challenger King.

With sleek good looks, a muscular edge and all over power, what’s not to like about the bold Dodge Challenger?

Hall Chrysler Jeep Dodge has an unlimited supply of Challengers. With a quarter mile of Challengers located on Virginia Beach Blvd., you’ll find what you’re looking for. Hall Chrysler Jeep Dodge has every make, model, all trim levels and all packages. From the R/T, SRT8, and of course the SE (Hemi) finding your dream car is now easier. Ranging in a varied selection of colors such as Plum Crazy, TorRed, Inferno Red Crystal Pearl, Brilliant Black Crystal Pearl, Bright Silver Metallic, Dark Titanium Metallic, Deep Water Blue Pearl, Stone White, B5 Blue Pearl, Detonator Yellow. Learn why Hall Chrysler Jeep Dodge is the Challenger King:

Now making it even easier to get you into your Challenger, Hall Automotive is launching the new upcoming ChallengerKing.com website. We are putting all of your Challenger information at the ease of your fingertips. ChallengerKing.com will be coming soon to satisfy all of your Challenger needs. With all the excitement building, we finally have a sneak peek of the new ChallengerKing.com website.

Awarded the “Most Appealing Midsize Sporty Car”  by J.D. Power and Associates. The APEAL Study examines how gratifying a new vehicle is to own and drive, based on owner evaluations of more than 90 vehicle attributes. The Dodge Challenger also took the top prize in the Sporty Car category, receiving the AutoPacific Ideal Vehicle Award.

Hall Chrysler Jeep Dodge is your Challenger King dealership. Visit us at www.Hallauto.com.

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smart car Hits Deer and Proves Safety Standards

My neighbor hit a deer with her smart…

Do you know any older women that are tough as nails, smart as a whip and have the ability to give you a certain look that can kinda scare you? We’ve all met a few, maybe your 7th grade math teacher, the lady that volunteers at your church or perhaps I just described your grandmother. I know a lady like that. I live in a small town, we have two restaurants and I frequently see her at one. They don’t deliver mail where I live so sometimes I run into her at the post office. I crew on a sailboat that races against other sailboats and she happens to own one of those sailboats. We see each other quite often, and to me, she was always a little bit scary.

Imagine my surprise when one day she walked into our showroom! Long story short, I sold her a car. She remained a little scary through the entire process – professional, firm, reasonable but a little bit scary none the less. After that day I saw her little white Passion coupe running around town often and said a little prayer every time that I hope she is happy and never has a problem with her car because she knows where I live, eat, sail, get my mail, etc. And, she’s a little bit scary.

Moths go by, no problems, and I stop worrying about it. Then, one day she walks into the showroom with her hands on her hips and says “ANGELA!” Ut-O. Here it comes… “My smart hit a deer early this morning going 55 miles per hour and your little car is AMAZING!! I can’t believe how little damage there is!! You’ve got to come outside and see!!”

Wow. It really was amazing. The black plastic vented area just below the bottom of the windshield had a crack in it and the front tag bracket was knocked loose on one side. That’s it. Everybody that works in my dealership went outside to look and none of us could believe it. We offered to wash it for her, after all, there was blood smears and hair on the front service flap but she refused, she was enjoying showing and telling everyone that crossed her path what her little car had gone through that very morning.

I’ve gotten to know her pretty well since she bought her car and still see her frequently. I’ve really grown fond of her and don’t find her quite as scary as I used to. She’s a pretty cool lady, and she sure loves her smart car.

Article written by Angela Sand Fiedorowicz

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Cancer Survivor Featured on Extreme Makeover Home Edition

As Flagship sponsors of many American Cancer Society events, MileOne would like to share with you some exciting news…….

A Relay For Life family in Lexington, N.C., will be featured on ABC’s hit series Extreme Makeover: Home Edition on Jan. 31 at 8 p.m. The show was responsible for building a new home for the Creasey family in November… 2009. Because of the family’s commitment to Relay, during the home build, the local Relay For Life committee, community members, and Society staff hosted a 24-hour “extreme” Relay For Life event. The Relay event was in honor of Tricia Creasey — mother of three, school teacher, Relay survivorship chair, and team captain. She has been battling cancer since 2006.

Be sure to tune in or set your DVR. And bring tissues!

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New Audi MMI with Google Earth Integration

Audi isn’t the first to add Google to its in-car information offerings. It is, however, the first to add Google Earth and then tie that in to a suite of mobile tools that will make using your navigation system almost as easy and comprehensive as using your home computer.

In the latest incarnation of Audi’s Multimedia Interface (MMI), Google Earth provides a bird’s-eye view of the surroundings. Then you can zoom over the landscape, choose a city to investigate and pull up its Wikipedia page. When you know where you want to go, let your finger do the typing on the touchpad to enter your destination. Follow the jump for a video of the system in action. The new A8 just got a little bit sweeter.

[Source: in2itech]

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MicroCompactCar Defined

The Daimler AG brand smart fortwo that was introduced to the US market in January 2008 is a car that in the US has been called a “microcar”. The smart car has been called a micro car, a city car and a mini car, and by some a supermini—these terms are not new, and mean different things to different people. The British and other Europeans use the terms differently than Americans.

Outside the US, and outside American English, the definition of a micro car has a considerable amount of variation. This has to do with linguistic differences, and also varying jurisdictional, tax and licensing considerations, among other things—in some cases the definitions are quite limiting.

Not everyone in the US would use the micro term for a smart, and there are those in the US and those outside who would very definitely maintain that the smart is not a micro car in any way except in the most general sense of the word. There is a Shri Lankan company that makes vehicles called Micro but they refer to their Micro trend (name in small letters) model as a “city” car in terms of it’s class.

Interestingly, it was designed by Pininfarina. Micro the Shri Lankan Company only calls them micro cars because they are built by Micro the car company. There is also a French company called Microcar that manufactures what they consider microcars, and NEVs or Neighborhood Electric Vehicles, which are for short travel distances. Sometimes called “station cars” these are for very short trips. French Micro was founded as a division of the sailboat manufacturer Beneteau. Honda recently showed a pure concept car called the P-Nut or Personal Neo-Urban Transport..

Typical European microcars have had seats only for operator and occupant (smart fortwo fits here), but have had a range of displacement of about 50-500 cc (smart now has about 999 cc in the US gas-injection version), one wheel drive (smart has two), cable operated brakes (smart has fully-assisted hydraulic ABS brakes), quite simple suspensions (smarts are simple but not as simple), and 6-7-8 inch wheels (smart typically has in the US 15-17 inch wheels). So is the smart a true microcar in the Euopean sense? The smart fortwo is not considered a re-iteration or re-invention of the micro car—it is generally referred to as a “city” car which is another category altogether, but overlaps with the “micro” car category. The term “city” car is a very general term meaning a very small low power vehicle for use in the city or in urban areas. The term “urban” car is also used, or even “ultra-urban” and the smart is very definitely in the ultra urban city car category. In Europe these vehicles are an official car category known as “A-Segment” cars. Some small cars outside the US are referred to as CUVs or Compact Urban Vehicles. The term “minicar” generally refers to either a city car, a size category of Janpanese vehicle, the Brazilian Obvio!, the Bond Minicar from Great Britain, or the British Mini (1959-2000) or BMW MINI—though the last is sometimes called a supermini car.

A “supermini” is a British car classification name that is generally for cars larger than so-called “city” cars but smaller than a small family car. This term has been applied to smart cars but only if you do not call smart a “city” car, since a supermini is theoretically larger than a city car. Go figure. Even BMW’s Mini Cooper may be a super Mini but would not be any longer thought of as a “supermini”–go figure again. Some superminis are referred to as “hatchbacks” for obvious reasons. Smart is sometimes referred to simply as a hatchback car. The B-segment in Europe corresponds to the “Subcompact” in the US. Overall size of vehicle is an issue, but engine size seems to be a factor that is primary in importance in determining which cars belong in the category. Engine displacement over 700 cc seems to prevent inclusion into some notions of what a microcar is. Some definitions exclude cars whose production or manufacture ended before 1945. Historically, many microcars have been referred to as early as the 1920s as “cyclecars” and also “bubble” cars in the 1940s, 1950s and 1960s. Some of these have only three wheels.

Article written by Chris Sutch, smart center Annapolis, MD

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A Real Two-Seater Supercar! Video

Have you ever wondered why all supercars are two-seaters?

This is the latest commercial from smart and it’s a funny one…

smart is also offering a free $25 Target gift when you test drive a smart car during smart Value Days! Click Here for more information.

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What’s With the Quirky Transmission?

I wish I had a nickel for every time I’ve read that in print. The smart has had a lot of media attention since arriving in the US, some great, some not so great. Having been along for the whole ride of smart coming to America, (I was hired before the showroom construction was completed), I consider myself, as should you, a bit of an expert on the topic.

Now we’re all entitled to our own opinion but that doesn’t necessarily mean we have to subscribe to others opinions. Sometimes certain opinions are portrayed as facts and that’s when I get annoyed. Let’s look at the facts:

It is NOT a traditional 5 speed automatic

It is NOT a traditional manual

It IS an Automated Manual

What does that mean…? I’m glad you asked! It’s best to think of the smart as a manual that you can drive as an automatic, (wha?). You can put the car in Drive and go and never ever ever drive it as a manual, if you wish. In automatic mode the car chooses which gear you should be in and provides optimum fuel efficiency. The proper way to drive the car is to slightly ease off the accelerator when you feel it start to shift into the next gear, (like I said, it is not a traditional automatic). Those that say the transmission is “quirky or jerky or weird” have not been properly taught to drive a smart. That’s my job. C’mon down, I’d be thrilled to show you the uniqueness of the car and how to drive it properly.

But, your missing out, (in my opinion), on all the fun if you never drive the car as a manual. I like driving a manual transmission. My father taught me to drive in a manual car when I was sixteen. I think it’s fun and sporty and I love going through the gears and raising the RPMs and having that control of the power! I don’t, however, enjoy driving a manual sitting in rush hour traffic. What a nightmare. Clutch-gas-clutch-gas and the next thing you know you have a cramp in your leg and you’ve moved 7 inches. Here’s the cool part. The smart has an electric clutch. No stalling, no leg cramps. It’s the best of both worlds and makes the car even more awesome than it already is!

So there, thank you for letting me share my opinion. Oh, one more thing, open your mind…

Article written by Angela Sand Fiedorowicz, smart center Annapolis, MD

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MileOne Tischer BMW has won the 2010 DealerRater BMW Dealer of the Year award

We are pleased to announce that MileOne Tischer BMW has won the 2010 DealerRater BMW Dealer of the Year award. This title is awarded to those dealerships who are committed to quality customer service and who receive numerous reviews demonstrating their excellence.

Since 2002, DealerRater.com has become a worldwide dealership review site featuring more than 24,000 US car dealers and 85,000 user reviews. DealerRater provides the opportunity for users to search for car dealerships, read current reviews, write their own review, and find car deals – all for free. Car Dealers are rated on the criteria of customer service, quality of work, friendliness, price and overall experience.

In 2008 MileOne became committed to the dealer review process in all locations. This decision was made to better understand our customers and to enable a car buying experience best in market. Ratings are like performance reviews. Based on a bad or good review, dealers are able to identify good processes and also where improvements are needed.

MileOne’s mission is to create an unparalleled car buying, ownership and service experience that puts the customer’s needs first and results in a lifetime relationship. Ratings are just one of many practices used to monitor that relationship.

We are extremely proud of that hard work our employees have done to prove our dealerships are the best. Also, thank you to all our great customers who have helped us get to this point. We will continue to do everything we can to ensure an unparalleled service.

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